When we were asked to talk to MSCUA's Shared Branch CO-OP members about Branches of the Future, we decided to take our talk to the next level by interviewing four of the top credit unions based in Louisiana. These credit unions are in various stages of rolling out their “branch of the future” model, each of which has significant conceptual and operational differences. Over the next few weeks we will share lessons learned from credit unions who continue to blaze a path towards their vision will help others to avoid costly mistakes. Analysis of the “why” and “how” behind these new branches is juxtaposed against the broader national dialog on what the branch of the future “should” be.
Over the next several weeks, we will share case studies and analysis of the data we collected, so stay tuned or email firstname.lastname@example.org to get on our email list to be notified of each article roll out.